Frequently Asked Questions


Do you directly bill my extended healthcare?

Yes. Once the details of your insurance company are provided an e-billing is sent on your behalf and then once confirmation is received any amounts owing will be forwarded to you. If by occasion, an insurance company does not accept e-billing ( ie. SunLife -federal employees), an itemized receipt will be provided for a manual submission.

Do you accept e-transfers?

Absolutely, e-transfers can be sent to spwallenphysio@gmail.com

How do I make an appointment?

Either e-mail your request to spwallenphysio@gmail.com via the link below or via phone call to 250-880-1621 OR through the Jane App at allenphysio.janeapp.com

Of course, please feel free to call if you have not found your answer.